Netcare 911 alerts public to another misuse of company name in hoax emails

Emergency medical service provider not looking to train and place new paramedics


Wednesday, April 2 2014

Netcare 911’s general manager coastal region, Marc van Heerden, today confirmed that the Netcare 911 brand name has again been misused in a series of hoax emails, which state that the company is seeking to train and place paramedics.

In October last year members of the public received hoax emails and SMSes which stated that Netcare 911 was in the process of training 1500 paramedics. Now the company’s name is again being misused in an email which alleges that Netcare 911 is once more recruiting applicants for training. Of particular concern is that the current email requests that applicants email or fax documents of a personal nature, such as matric certificates and driver’s licences.

“We would like to warn the general public against taking these emails seriously. Emailing or faxing personal documents opens the door to identity fraud, so we ask people to be vigilant. These emails do not originate from Netcare 911 and we would not recruit individuals for emergency services training in this manner. Unfortunately, we are only alerted to such hoaxes once people start calling us to apply for training, by which time it has caused untold inconvenience to members of the South African public,” notes Van Heerden.

According to Van Heerden, the use of the company name in hoax messages of this nature can in part be ascribed to Netcare 911’s high public profile. “Given our credibility in the marketplace, the Netcare 911 brand name provides a perfect cover for unscrupulous individuals distributing hoax messages which are grossly untrue.”


Issued by: Martina Nicholson Associates (MNA) on behalf of Netcare 911
Contact: Martina Nicholson, Graeme Swinney or Sarah Beswick
Telephone: (011) 469 3016
Email:, or